Responsible Gambling

We are committed to providing a safe place to play and clear tools to help you stay in control. Our aim is to make sure gambling remains entertainment, not a problem. We set practical limits, offer pauses and exclusion options, and provide guidance on spotting risky behaviour. Support is available at every step, with simple controls in your account and links to professional help when needed. If you need time away or extra limits, contact support and use the tools in your account to manage activity and spending.

Vegastars Responsible Gambling

Responsible gambling is built into the site. Clear options are available in account settings to limit activity and reduce harm. Use the controls to manage how you play and when you take breaks.

Player Protection Principles

Protecting account holders is a priority. We promote safe play, require honest self-declaration where necessary, and encourage sensible betting behaviour. Personal limits and exclusion tools are provided to reduce risk.

Tools to Manage Gambling Activity

Deposit and Loss Limits

Set daily, weekly or monthly deposit limits to control spending. Loss limits help cap net losses over a chosen period. Limits are adjustable but changes may take effect after a short delay to prevent impulsive increases.

Time Limits and Session Reminders

Use session timers and automatic reminders to track play time. Time-outs let you pause activity for 24 hours up to several weeks. Session limits are visible on screen and can be updated in account settings.

Self-Exclusion

Self-exclusion blocks access for a fixed period or permanently. Request exclusion via account settings or support. During exclusion the account remains closed to play and promotions until the end of the chosen period.

Recognising Problematic Behaviour

Warning signs include chasing losses, increasing stakes, neglecting responsibilities, borrowing to play, and secrecy about gambling. If gambling causes stress, relationship strain, or financial harm, consider activating limits or taking a break.

Guidance for Staying in Control

Plan play before you start. Set a spending limit and stick to it. Treat gambling as occasional entertainment, not income. Use loss and deposit caps, enable session reminders, and avoid gambling when upset or under pressure.

Access to Professional Help and Support Organisations

Help is available locally and internationally. Contact your national helpline for problem gambling, local counselling services, or online support networks. If you are in New Zealand, reach out to the national problem gambling helpline or approved counselling services for confidential advice.

Contact and Further Assistance

If you need help applying limits or arranging exclusion, contact support from your account. For urgent support or financial counselling, use the links on the help page to reach professional organisations and local helplines. Your wellbeing is the priority.